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PCC alert 24 April

Alert message sent 24/04/2020 12:51:00

Information sent on behalf of Devon & Cornwall Police & Crime Commissioner

PCC alert: update (24 April)

‘Connected communities and quality policing’ lead to another drop in crime

The PCC has paid tribute to a combination of neighbourhood policing, work to reduce reoffending and community connectivity which have delivered another significant drop in crime in Devon and Cornwall.

Office of National Statistics (ONS) figures out yesterday (Thursday, April 23) show Devon and Cornwall is now the second safest police area of 43 in England and Wales.

The report for the 12 months to the end of December 2020 shows recorded crime continued to fall across the two counties for the second consecutive quarter. Overall, crime was down 3% on the same period a year earlier.

There were 58 crimes per 1,000 residents of the force area in 2019, less than half as many as the force with the highest rate.

Devon and Cornwall Police was one of only five forces to see a fall in recorded crime over the period.

Commissioner Alison Hernandez said the reduction was a result of multiple organisations pulling in the same direction.

More on our website:

Commissioner thanks police officers for their hard work in enforcing coronavirus lockdown

The Police and Crime Commissioner for Devon, Cornwall and the Isles of Scilly has praised the Chief Constable’s approach and his officers and staff after it emerged their force issued more fines for breaching coronavirus regulations than almost any other over the Easter weekend.

From Good Friday to Easter Monday Devon and Cornwall Police carried out over 4,000 targeted high visibility patrols, speaking to 5,500 people, warning 960 of them for failure to follow Covid-19 guidance and issuing 169 £60 fines to those who refused to comply.

The number fined using new regulations brought in by the Government to save lives and protect the NHS is more than most of the 43 forces in England and Wales and around a quarter of those fined were from outside the force area.

Among those made to pay the £60 fee and asked to head home was a family from London who had visited the Westcountry on a fishing trip.

Commissioner Alison Hernandez said: “Police, staff and volunteers in our force have very sensibly taken the approach that they will educate and inform the public of their obligations, but we always knew there would be a cohort for whom enforcement was the only option.

“We also knew that despite the warnings, and a #ComeBackLater campaign supported by us and our many partners, our part of the country would prove irresistible to many who put their own wants before the needs of some of society’s most vulnerable members and we’d see some attempting to travel to the South West over the Easter weekend.

“The vast majority of the public are making extraordinary sacrifices at the moment in order to prevent the spread of Covid-19 and I think they want those who put others at risk dealt with using these new powers.

"Our Chief Constable, frontline officers and staff have my full support, and I believe, the support of the vast majority of our elected leaders, parliamentarians and the public.”

 Hocking House Podcast

The Commissioner is now updating residents of Devon, Cornwall and the Isles of Scilly on police, crime and commissioning via a weekly podcast which is available via iTunes and online at Audioboom.

Listen to the most recent podcast here:

Update from Devon and Cornwall Police’s Cyber Protect Officers

Given the current Covid-19 situation, cyber criminals are sending emails that claim to have a 'cure' for the virus, offer a financial reward, or encourage you to donate. In the instance pictured above, it’s for a fake tax refund being offered by the government. Like many phishing scams, these emails are preying on real-world concerns to try and trick you into clicking. Spotting a phishing email can be difficult, and many scams will even trick computer experts. Always bear these 5 tell-tale signs in mind:
  • Authority – Is the sender claiming to be from someone official (like your bank, doctor, a solicitor, government department)? Criminals often pretend to be important people or organisations to trick you into doing what they want.
  • Urgency – Are you told you have a limited time to respond (like in 24 hours or immediately)? Criminals often threaten you with fines or other negative consequences.
  • Emotion – Does the message make you panic, fearful, hopeful or curious? Criminals often use threatening language, make false claims of support, or tease you into wanting to find out more.
  • Scarcity – Is the message offering something in short supply (like concert tickets, money or a cure for medical conditions)? Fear of missing out on a good deal or opportunity can make you respond quickly.
  • Current events – Are you expecting to see a message like this? Criminals often exploit current news stories, big events or specific times of year (like tax reporting) to make their scam seem more relevant to you.

Reporting of Suspicious Emails:
On 21 April 2020, the National Cyber Security Centre launched the ‘Suspicious Email Reporting Service’ (SERS). If you have received an email which you’re not quite sure about, e.g. it’s come from a company you don’t usually receive communications from, or from someone you don’t know, forward it to

The NCSC will analyse the suspect email and any website it links to. Your reports of suspicious emails will enable the NCSC to act quickly and will in turn help protect other people from being affected.

Further sources of advice:

Other PCC news

Help and support for victims of crime

Victim Support provide free and confidential support. Victim Support is a charity and is not part of the police. If you live in Devon, Cornwall and the Isles of Scilly you can contact Victim Support for information and advice, using a live web chat 24 hours a day 7 days a week:

You can also contact Victim Support on Freephone 0808 1689 111. Find out about other ways to contact Victim Support, including if you are deaf or hard of hearing:

In addition, the Victim Care Unit can be contacted on 01392 475900 from 8am to 8pm on Monday to Friday and 9am to 5pm at the weekend. Information on the practical and emotional support on offer is available at

Frequently Asked Questions – Devon and Cornwall Police

Devon and Cornwall Police have published a list of frequently asked questions around Coronavirus on their website. They cover a range of topics including daily life, crime, police response to #Covid19, day to day police work and new emergency legislation. These FAQs are updated frequently and so we recommend you check them regularly:

Reporting crime to Devon and Cornwall Police

In a non-emergency, you can also report a crime 24 hours a day, seven days a week on 101 webchat or on the online crime reporting form - both on the force website There’s also a useful AskNed system that provides online advice on a range of issues and by signing up to Neighbourhood Alert regular updates and information.

At this difficult time please remain vigilant and report anything you think might be suspicious.

In an emergency situation, always dial 999.

Crime can also be reported anonymously via Crimestoppers on 0800 555 111 or via its website –

Covid-19 update

The situation continues to change rapidly so for up to date advice on the Covid-19 virus please visit the Force website – and
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